Create your account

Join Luwisy to find shops and book rides in seconds

Full name

Email address

Phone number

Drivers will call this number.

Password

Confirm password

I agree to Luwisy's and .

or

I already have an account

Terms of Service

Last updated: October 19, 2026

1. About Luwisy

Luwisy is a platform that helps you find local shops and book rides with independent drivers. Luwisy connects you with shops and drivers; it does not own the shops or employ the drivers.

2. Your account

You must provide accurate information and keep it up to date.
You are responsible for keeping your password secure and for all activity on your account.
You must be old enough to enter a binding agreement in your country.

3. Using the service

You agree not to misuse Luwisy. This includes giving false bookings, harassing drivers or shop owners, posting false or abusive reviews, attempting to break into the service, or using it for anything unlawful.

4. Rides and bookings

Drivers are independent. Prices, availability and arrival times are shown as estimates and may change. Payment is agreed between you and the driver unless the app states otherwise.

5. Shops and listings

Shop details, opening hours and prices are provided by shop owners or collected from public sources. We try to keep them correct but cannot guarantee it.

6. Reviews

Reviews must be honest and based on your own experience. We may remove reviews that are abusive, fake or break these terms.

7. Suspension and closing your account

We may suspend or close accounts that break these terms. You can ask us to close your account at any time.

8. Liability

Luwisy is provided "as is". To the extent the law allows, we are not responsible for losses caused by drivers, shops, or events outside our control.

9. Changes

We may update these terms. If changes are important, we will tell you in the app or by email. Continuing to use Luwisy means you accept the updated terms.

10. Contact

Questions? Email support@luwisy.com.

Privacy Policy

Last updated: October 19, 2026

1. What we collect

Account details: your name, email address, phone number and password (stored only as a secure hash).
Booking details: pickup and drop-off locations, ride times and your booking history.
Usage and device data: pages visited, device type and approximate location, used to keep the service working and secure.
Reviews you choose to post.

2. How we use it

To create your account and let you log in.
To connect you with drivers and shops, and to confirm your bookings.
To send account emails, such as password reset links.
To prevent fraud, fix problems and improve Luwisy.

3. Who sees your information

Drivers can see your name, phone number and trip details for rides you book, so they can contact you. We do not sell your personal information. We share data only with service providers who help us run Luwisy (such as hosting and email), or when the law requires it.

4. Cookies

We use essential cookies to keep you logged in and keep your account secure. We may use basic analytics to understand how the site is used.

5. How long we keep it

We keep your data while your account is active. If you close your account, we delete or anonymise your data unless we must keep some of it by law.

6. Your choices

You can ask to see, correct or delete your personal information at any time by contacting us.

7. Security

We use reasonable measures to protect your data, including hashed passwords and secure connections. No online service is completely risk-free, so please use a strong, unique password.

8. Changes and contact

We may update this policy and will post the new date above. Questions or requests: support@luwisy.com.

Home Search Ride Reviews Sign up