Luwisy
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Have a question, feedback, or need support? Send us a message — we usually reply within 24 hours.

Email us

support@luwisy.com
For general enquiries and support

WhatsApp

+94 78 697 0913
Fastest way to reach us

Call us

Mobile: 078 697 0913
Landline: 032 226 3526
Mon–Sat, 8 AM – 8 PM

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Luwisy
Anamaduwa
Puttlam, Sri Lanka

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Frequently asked

Quick answers to common questions

How do I book a ride?
From the home page or bottom nav, tap Book a Ride. Choose your vehicle type, enter pickup and destination, set a time, and submit. Nearby drivers will send you quotes in a few minutes — accept the one you like best.
How are driver prices decided?
Drivers send you their own quotes after you submit a booking. You see all quotes side by side and can pick whichever price and driver you prefer. Luwisy does not set or inflate prices.
How do I pay?
You pay the driver directly in cash at the end of the trip. The price shown when you accept a quote is the agreed price — nothing more.
Can I cancel a booking?
Yes, you can cancel any booking before you accept a quote at no cost. Once a quote is accepted, please call your driver directly to arrange a cancellation.
How do I list my shop on Luwisy?
Visit List Your Shop, create an owner account, fill in your shop details, and submit. Our team verifies new listings within 24–48 hours.
How do I become a driver?
Tap Drive with Luwisy to sign up. Upload your licence, vehicle registration, and ID. Once approved, you'll start receiving booking requests in your area.

Prefer to chat with us?

Our support team is available Monday to Saturday, 8 AM – 8 PM. Message us on WhatsApp for the fastest response.

Message on WhatsApp Call 078 697 0913